Quds Bank Announces Opening of New Marketing Office at "Icon Mall" to Enhance Customer Engagement

SadaNews - Quds Bank has announced the opening of its new marketing office at Icon Mall, as part of its strategic plan to enhance direct communication with customers and provide its banking services in a more accessible and flexible manner. The office aims to facilitate customers' access to information related to banking products and services, and to provide the necessary support and guidance in a comfortable environment that meets their daily needs.

In this context, Mohammad Shawar, the CEO of Quds Bank, stated that the opening of the marketing office at Icon Mall comes from our vision to make banking services closer and more accessible to customers, and within the framework of enhancing direct communication channels that enable us to better understand their needs and provide appropriate solutions quickly and efficiently. We believe that being present in vital locations contributes to building an exceptional banking experience based on trust and transparency. He added that the bank will continue to implement its developmental initiatives to expand its communication network with customers and offer innovative services that meet their aspirations, stressing that the new office will serve as an effective communication point that enhances service quality and facilitates access to it.

It is noted that the office operates throughout the week from 2 PM to 9 PM, to provide customers with greater opportunities to visit and benefit from the services and guidance at times that align with their daily schedules.

It is worth mentioning that Quds Bank's new marketing office represents part of its approach to expand interaction channels with customers in vital locations, contributing to improving the customer experience and enhancing trust by providing accurate and direct information through a specialized team.